Privacy Policy

At Forefront Physiotherapy, we are committed to protecting the privacy and confidentiality of our patients' personal information. This Privacy Policy outlines how we collect, use, maintain, and disclose information obtained from patients and visitors to our practice.

Collection of Personal Information: We may collect personal information from patients during the course of providing physiotherapy services. This information may include but is not limited to:

  • Name

  • Contact information (such as address, email address, and phone number)

  • Date of birth

  • Medical history and current health condition

  • Insurance information

  • Billing and payment details

Use of Personal Information: Personal information collected from patients is used solely for the purpose of providing physiotherapy services, including:

  • Assessing and diagnosing patients' health conditions

  • Developing and implementing treatment plans

  • Communicating with patients about their treatment and appointments

  • Processing payments and billing insurance companies

  • Maintaining accurate patient records

Protection of Personal Information: We take appropriate security measures to protect patients' personal information from unauthorized access, disclosure, alteration, or destruction. This includes the use of secure electronic systems and physical safeguards within our practice.

Disclosure of Personal Information: We may disclose patients' personal information to third parties in the following circumstances:

  • With patients' consent

  • When required by law or legal process

  • To comply with regulatory requirements or professional obligations

  • When necessary to protect the safety or well-being of patients or others

Retention of Personal Information: We retain patients' personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law or professional standards.

Access to Personal Information: Patients have the right to access, update, or correct their personal information held by our practice. Requests for access to personal information should be made in writing to the Privacy Officer.

Changes to this Privacy Policy: We reserve the right to update or revise this Privacy Policy at any time. Any changes will be posted on our website, and patients are encouraged to review this policy periodically.

Contact Information: If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact the Privacy Officer at [Contact Information].

By accessing or using our services, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our services.